Integrating Quality, Environment, Health and Safety Systems with Customers and Contractors
نویسنده
چکیده
The value of integrated management systems has been underlined in recent years by the development of a set of aligned ISO management standards for quality, environment and health and safety. The history of implementing an integrated management system aligned to these standards within Amec Process & Energy,* an offshore services contractor, is discussed in this paper with particular reference to environmental management. The implementation process was found to have been strongly influenced by a number a factors including: the background experience of the implementation team; communication between team members; input to the implementation process from quality and health and safety management; the contract nature of company business; the integrated nature of interfaces with clients; and the high level of influence exerted over relatively large numbers of subcontractors. A number of conclusions were drawn from this review, mostly emphasising the need for clarity over plans of action and areas of ambiguity and strong lines of communication between key individuals.
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